Fraud awareness

3. What is WhitesPay doing to prevent Fraud and Scams

At WhitesPay, we are committed to protecting your financial security by implementing a series of robust measures designed to safeguard every transaction. Here are the key ways we ensure your payments are secure:

Use of Official Email Domains

All email communications will originate from the following domains:

  • @everpay.com
  • @whitespay.com
  • @whitesgroup.com

If you have any doubts about the legitimacy of an email or telephone call originating from WhitesPay, you are encouraged to contact us on +44 (0) 2081543174. You can verify our contact details on the FCA website.

Two-Factor Authentication (2FA)

To prevent unauthorised access and as an additional layer of security, before any transaction is processed, two-factor authentication (2FA) must be completed.

Regular Monitoring and Fraud Detection

At WhitesPay our systems monitor transaction activity to detect and prevent fraud, ensuring that your financial information remains secure and protected.

Dedicated Customer Support

Should any issues arise with your payments, our dedicated customer support team is available to assist you. We are here to ensure that all your transactions are processed smoothly, safely, and efficiently.

Contact details: support@whitespay.com and payments@whitespay.com

Next: 4. Reporting suspected Fraud and Scams